Privacy Policy
Welcome to Khalifa Bakers (operating via khalifbakers.store). We deeply respect your personal privacy and are committed to safeguarding the personal data you share with us when placing bakery orders or interacting with our services.
1. Information We Collect
- Order & Delivery Details: Your name, active WhatsApp phone number, street address, nearest landmark, and city provided during order checkout to ensure prompt order fulfillment.
- Overseas Gifting Data: Sender name, overseas contact phone/email, and personalized gift message when using our "Send as a Gift" feature.
- Device & Usage Telemetry: Anonymized device type, IP address, and browser information used solely to diagnose technical issues and safeguard checkout security.
2. Cookies & Tracking Technologies
We utilize essential cookies and privacy-first measurement tags to enhance your experience:
- Essential Session Cookies: Required for shopping cart persistence, multi-currency display, and checkout security.
- Google Advertising & Conversion Measurement: We utilize Google conversion tracking (Google Tag
) and Google Ads Enhanced Conversions. User-provided data for conversion matching is hashed via one-way SHA-256 before transmission to protect privacy. - Web Analytics: Google Analytics (GA4) and Meta Pixel to evaluate store performance and reduce page latency.
You may modify your cookie preferences through your browser settings; disabling cookies may impact cart persistence.
3. How We Use Your Information
- To bake, hand-pack, and deliver fresh bakery treats across Lahore and nationwide Pakistan.
- To dispatch automated WhatsApp pre-delivery confirmation updates, receipts, and rider tracking coordinates.
- To ensure website security and prevent spam or fraudulent automated submissions.
4. Payment Security & Financial Integrity
Your financial security is our highest priority:
- Zero Sensitive Card Storage: No credit card numbers, CVVs, or debit card pins are collected or stored on our servers.
- Cash on Delivery (COD): Payments are made directly to the courier or motorcycle dispatch rider upon doorstep delivery.
- Direct Bank Transfer & 1Link Raast: Electronic transfers are made directly to our registered bank accounts, with payment slips verified securely through WhatsApp.
5. Data Sharing & Zero Selling Guarantee
We strictly do not sell, rent, monetize, or trade your personal data under any circumstances. Information is shared solely with trusted delivery couriers (such as TCS, Leopards, Trax, or local express dispatch riders) strictly for completing doorstep delivery.
6. Data Retention & Customer Rights
You maintain full control over your personal information. You may at any time:
- Request a copy of your customer profile and historical order records.
- Request updates or corrections to your delivery address and phone number.
- Request permanent deletion of your phone number and delivery records from our database.
7. Contact Us Regarding Your Privacy
If you have any questions or data requests, please contact our Data Protection Desk at:
Khalifa Bakers
Phone / WhatsApp:
Email: orders@khalifbakers.store